To keep your customers happy (so they don’t buy from your competitors next time), it is very important to deliver your products on time. This puts a lot of pressure
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To keep your customers happy (so they don’t buy from your competitors next time), it is very important to deliver your products on time. This puts a lot of pressure on your supply chain and your entire organization.
Alignment between customer service, logistics, sourcing/procurement, fulfillment, and planning is important but complex, because sometimes everyone works in their own ‘local silo’. KPIs such as efficiency, reducing stock levels and optimizing logistics costs can conflict with your ambition to deliver on time.
The measurement of your on-time delivery can also be complex because of the large data volumes and intricacy of SAP data. Many organizations calculate OTIF in different ways. Have you been able to define what “on time” means for your organization? After you have defined and implemented a meaningful KPI, the next challenge is to improve your on-time, in-full (OTIF).
Watch this webinar and discover how to:
- Measure on-time in different ways (requested, first confirmed, last confirmed date)
- Analyze your OTIF
- Improve your OTIF by preventing future backorders
- Discover how SAP data quality can have a negative impact on your OTIF
- Implement a control framework to manage your end-to-end supply chain
Speaker:
Richard den Ouden – Co-Founder Every Angle (now Angles for SAP by Magnitude, an insightsoftware company)