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1.800.849.7500
[email protected]

Americas Hours:
8:30 – 17:00 (EDT/EST)

EMEA Hours:
8:30 – 17:00 (GMT/BST)

APAC Hours:
9:00 – 17:00 (AEST)

Customer Support Community
Training Options

[email protected]

APAC Hours:
9:00 – 17:00 (AEST)

Customer Support Community

Certent Equity Management

[email protected]

Toll-Free North America: +1 800-921-3274
International: +1 925-587-4010

Americas Hours:
9:00 – 21:00 (EDT/EST)

Customer Support Community
Equity Management Login

Certent Disclosure Management

[email protected]

Phone: +1 800-854-8821
International: +1 720-249-2181

Americas Hours:
9:00 – 21:00 (EDT/EST)

Customer Support Community
Disclosure Management Login

Certent DisclosureNet

[email protected]

Americas Hours:
9:00 – 21:00 (EDT/EST)

Customer Support Community
DisclosureNet Login

Certent CDM

[email protected]

Americas: +1 888-301-4117
International: +1 925-401-7886

Americas Hours:
9:00 – 21:00 (EDT/EST)

EMEA Hours:
9:00 – 17:00 (CET)

Customer Support Community

+35810 337 7400
[email protected]
help.insightsoftware.com

EMEA Hours:
8:00—17:00 (EET)

1.855.467.4448
+44 (0) 845 467 4448 

[email protected]

Support is regionally Monday to Friday (Excluding regional National Holidays)

Americas Hours:
8:00 – 17:00 (EDT/EST)

EMEA Hours:
8:00 – 17:00 (GMT/BST)

APAC Hours:
8:00 – 17:00 (AEST/AEDT)

Customer Support Community
Training Options

Jet Report, Jet Analytics, Jet Budgets, Jet Hub

[email protected]

Americas Hours:
8:30 – 17:00 (EDT/EST)

EMEA Hours:
8:30 – 17:00 (GMT/BST)

Download Jet
Customer Support Community
Legacy Jet Customer Support Community
Jet AEP Information
Jet License Information
Training Options

IDL Konsis, IDL Forecast, IDL Designer, IDL Publisher

Germany and Austria
Mon. – Fri., 08:00 am – 05:00 pm (Exception: public holidays)
Solution: Phone +49 4102 4785-10
Technical: Phone +49 4102 4785-11
Email: [email protected]

Switzerland
Mon. – Fri., 08:00 am – 12:00 pm and 01:00 pm – 05:00 pm (Exception: public holidays)
Technical and solution:
Phone +41 56 41860-70
Email: [email protected]

Logi, Izenda
Mon. – Fri., 08:30 – 17:00 (EST/EDT) (Exception: public holidays)
Email: [email protected]
Online Support Link

Exago
Mon. – Fri., 08:30 – 17:00 (EST/EDT) (Exception: public holidays)
Email: [email protected]
Online Support Link

Analytics, Close, Plan, Tax and Transfer Pricing

Toll-Free North America: 1-888-424-2551

Americas Hours:
8:30 – 17:00 (EDT/EST)

EMEA Hours:
8:30 – 17:00 (GMT/BST)

Support:
Longview Analytics
Longview Close
Longview Plan
Longview Tax
Longview Transfer Pricing

Customer Support Communities:
Longview Analytics
Longview Close
Longview Plan
Longview Tax
Longview Transfer Pricing

Training Options

[email protected]

Americas Hours:
8:00 – 17:00 (EDT/EST)

EMEA Hours:
8:00 – 17:00 (GMT/BST)

Customer Support Community
Training Options

Liberty Reports & Sage Office Connector

Americas Hours:
8:00 – 20:00 (EDT/EST)

Sage Office Connector Support:
Email: [email protected]
Phone: 1.866.991.3361

For all other products:
Email: [email protected]
Phone: 1.360.567.3752

Customer Support Community
Training Options

Budget Accelerator

1.800.849.7500
[email protected]

Americas Hours:
8:30 – 17:00 (EDT/EST)

EMEA Hours:
8:30 – 17:00 (GMT/BST)

APAC Hours:
9:00 – 17:00 (AEST)

Getting Started (Download)
Customer Support Community
Training Options

Notice

Magnitude Simba Redshift and Athena Driver Vulnerability

Please click here for information on the Magnitude Simba Redshift and Athena Driver Vulnerability.

Update on Spring4Shell Vulnerability 

Please click here for information on the Spring4Shell vulnerability