Customer Bio Component Hardware

“We don’t have to create a new report from scratch anymore. I can just go into the system and handpick the information I need, without having to create a connection or query and match up the data.”

Eric Dunsmuir Database Administrator
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Easy Adoption with Excel-based Interface

Users were able to test and train on Jet Reports during their ERP implementation to get up and running immediately.

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Report Creation Reduced from Days to Minutes

Intuitive user interface has increased employee productivity and simplified how to build reports

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Accurate Data Improves Operational Visibility

Easily accessible data in real-time has enabled flexible ad-hoc reporting for informed decision making


Component Hardware Group is a leading global manufacturer and distributor of premium plumbing and specialty hardware. Before implementing Dynamics NAV, reporting was done through queries in the system and connecting tables using Microsoft Access. An arduous process, Database Administrator, Eric Dunsmuir, remembers how manual and time-consuming it was to create a usable report. Depending on the complexity of the report and the number of calculations required, it would sometimes take upwards of a week to build a report that met the requirements of Component Hardware’s management team.


The decision to use Jet Reports for reporting and analytics was an easy one, once the migration to Dynamics NAV had started. The Jet Global support team held training sessions for multiple levels of users to streamline adoption, where they could play with the data and build reports in the test environment before going live. For Eric, one of the company’s main report designers, moving to Jet Reports saved him a lot of time and energy. According to Eric, the most amount of time he’s ever spent on creating a complex report is a few hours – and that’s rare. It usually takes him a few minutes to create a report, and now he’s able to look up information and grab data quickly using Jet Reports flexible functionality.

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Logo Block Component Hardware
Company: Component Hardware Group Country: North America Job Title: Database Administrator Role: Information Technology
Industry: Transportation & Warehousing Microsoft Partner: Innovia Consulting ERP System: Dynamics NAV