Origami Risk Embeds Logi Symphony in Product, Breaks Free of Big BI

Due to Logi Symphony’s intuitive design environment, Origami Risk was able to enter the market with a product in less than six months. Origami Risk embedded Logi Symphony in its product, which resulted in features for customers that included a customized interface, interactive reporting, and ad hoc report creation.

Origami Risk is an innovative provider of a full-featured risk management information system (RMIS). The company provides best in class, easy to use risk management technology with powerful features. The Origami Risk RMIS tool enables managers of insurance risk to aggregate data and also provides sophisticated analysis to identify cost drivers. Reporting capabilities, therefore, are a key component of the product’s value. The Origami Risk product is deployed on the cloud and offers capabilities such as claims, incidents, and policies management, values tracking, reports and analysis, risk dashboards, and data updates.

The Challenge

As Origami Risk began to develop their innovative RMIS, they explored several possibilities for third party dashboards and reporting components. They quickly rejected Crystal Reports as it did not fit their web-based architecture. They also ruled out Business Objects because of the time and costs necessary to maintain the solution they wanted.

And while Microsoft’s SQL Reporting Services had some good capabilities, it lacked any impressive visual elements in the dashboards they wanted.

The Solution

Origami Risk selected Logi Symphony due to the XML-based architecture, flexibility, and selection of advanced dashboard visualizations.

“Specifically, Logi Symphony’s highly flexible user interface was important for us to make analytics easy for risk managers to use. We sell into a competitive market space, so the visual appearance of reports is important. We wanted to incorporate our own UI into embedded dashboards and reports to make things look a certain way and Logi Symphony provided a lot of flexibility in that regard,” said Steve Fischer, CTO, Origami Risk.

Rather than have a separate report module, Origami Risk sought to seamlessly embed reporting capabilities into their product, so integration capabilities between the core product and Logi Symphony components were important.

The Results

Due to Logi Symphony’s intuitive design environment, Origami Risk was able to enter the market with a viable product in less than six months.

Upon initial launch, the Origami Risk RMIS included 10 report templates and 10 dashboard panels, which has now grown to 50 report templates and 35 dashboard panels.

Customized Interface
Origami Risk focused on embedding Logi Symphony reports within the application in a way that is meaningful to a risk manager.

“Our goal was to always make it look like you’re in Origami, even when parts of it were built in Logi Symphony. We didn’t want to have you go elsewhere to a report module to run reports. If there are appropriate analytics for whatever you are working on, the analytics should be right there,” stated Mr. Fischer.

Interactive Reporting
Insurance claims require a lot of data to be tracked, but individual risk managers want to track different items, so Origami Risk enabled extensive customization options. For example, the Comparison Report compares a selected claim to other similar claims.

Users can select fields from a list to generate a report that produces statistics related to those criteria, such as timeframe and geographical area. These criteria can be changed on the fly, which automatically prompts the report to update with the new parameters. Users can also drill through from Logi Symphony reports to other Origami Risk screens without knowing that they are utilizing two different applications.

Finally, it was important to Origami Risk that dashboards be visually appealing. After creating various panels, graphs, and widgets, Origami Risk is pleased with their appearance. As risk managers care about different KPIs, the ability to provide a wide variety of panels was also important.

Self-Service Report Creation
Origami Risk provides a variety of pre-defined reports which include customization options, empowering less sophisticated users with a level of flexibility. Sophisticated users are also able to create custom reports.

Mr. Fischer explains: “Every risk manager is going to want to analyze data differently. We don’t know in advance how many groupings the risk manager may want. We needed an interface that could dynamically create as many groupings on the fly as possible and then pass those groupings to Logi Symphony. We built a plug in to dynamically take and grab the XML definition right before it is run and add those groupings on the fly.”

Origami Risk’s architecture consists of a SQL Server database running on the Amazon cloud, which allows them to leverage all the scalability benefits of a cloud-based environment.

“Rather than having to create multiple Logi reports, there is one Logi Symphony report template with a single log definition behind the scenes that we pass parameters to in order to change things on the fly. This consolidates the code and makes it easy to maintain and extend. Risk managers love Excel so we also take advantage of Symphony Excel export template,” concluded Mr. Fischer.