About the Customer
Multiconsult is one of Norway’s leading firms of consulting engineers and designers. Established in 1908, the company has played an important role in Norway’s development and economic growth. The company provides a range of services including multidisciplinary consulting and design, project engineering and management, verification, inspection, supervision, and architecture both in Norway and overseas.
In September 2017, Multiconsult changed ERP systems. The related BI solutions didn’t work as planned, so Multiconsult urgently needed to find a way to perform financial reporting in the beginning of 2018. Because their previous ERP reporting solution didn’t have the capability to perform financial planning and reporting, Business Controllers resorted to using Excel for financial planning and analytics.
Multiconsult had an urgent need for fast and accurate reporting as the company was publicly listed — other systems couldn’t do the job fast or well enough. Developing a Power BI reporting tool would be time-consuming and expensive, so Excel was used instead, compromising data and analytics quality.
Solution and Results
Multiconsult acquired a company in September 2017 that was already using Bizview. After reviewing the solution’s capabilities, Multiconsult decided to also implement Bizview for financial planning, reporting, and analytics. Jan Helge Golmen, now Finance Director at Multiconsult, had been using Bizview prior to the acquisition as part of the acquired company.
Bizview came with the possibility to build interfaces, register own sets of data, and combine different sources in one datastore. A first crucial report was created in Bizview in a relatively short time. In less than two years, Bizview had been scaled up to a company-wide reporting, planning, and analytics solution used by more than 2000 employees. Bizview now handles everything from project management to budget, forecasting, management reporting, risk management, HR, and more. There are plans to extend Bizview to even more areas within the organization.
The key to efficient user adoption across thousands of employees has been extensive training in the local offices, delegating responsibility over different areas to a few selected “super users,” and simplifying the solution to the extent possible.
“It went relatively fast to implement Bizview,” said Jan Helge Golmen. ”With Bizview, we have significantly improved our project management. We now have a seamless integration between projects and finance.”
For the Finance Director, Bizview comes with the benefit of giving better control over the entire organization, including all projects. With over 10,000 projects every year, it helps to have a solid planning and follow-up tool in place. With decentralized planning across a distributed workforce, the project managers are now in control of their own project planning, including budgeting.
“When I know that the project managers are in control of their projects, I can sleep well at night. We have better overview of the projects with challenges, so we can direct our focus toward them,” Golmen continued.
For a large company with many users like Multiconsult, the flexibility to create any type of planning, budget, or report structure for a large user group across multiple projects has created tremendous value to the company through cost-savings, better insight, and faster time-to-value.
“Bizview is user-friendly, simple and gives a good overview. Multiconsult has made a lot of savings by implementing Bizview,” said Golmen.
Future plans include having 1300 project managers also using Bizview for reporting, and for gathering information and reporting the impact of the COVID-19 crisis on thousands of on-going projects based on the existing project reporting structure.