With customers located across multiple time zones, Sweden-based electrical company Dalakraft was looking for a solution to enable better business follow-up and improve their forecasting process. Without a system to accurately calculate contributions and in need of a decentralized budget and forecast process, Dalakraft was only able to close its books once a year. So they turned to Bizview.
With Bizview, the salesforce has access to well-structured sales statistics, which makes it easier to allocate resources and focus on the areas where they will have the biggest impact. The solution has also given Dalakraft much better overview of the business and a foundation to make better decisions. Dalakraft implemented their new performance management system—a modern web-based solution with modules for forecasting, budget, reporting, analysis—in 2012. This powerful IT-solution is used as the reporting system against Dalakraft’s other internal systems, and ensures a very effective and structured budgeting, forecasting, and reporting process.
“We now have sales statistics that make it possible to follow up on sales and contributions per day, week, month and yearly basis,” said Mats Bengtsson, a representative from Dalakraft.
“The main internal driving force for making the investment in this system was to integrate a solution that enables a much better business follow-up and forecasting capabilities. Previously, we did not have a system that calculated the contribution for each and every customer. Now we have a powerful BI solution that enables—among other things—sales force management as well as forecasts and follow-up.”
Decentralized budget process
The improved control and overview Dalakraft now has enables the board and other decision makers to focus on strategic work. “Before this implementation, we closed the books once a year,” said Bengtsson. “Now we can analyze the result on a monthly basis, split into the different business units. That also ensures that any variances in the result can be noticed and acted upon much more efficiently than before.”
Since the Bizview implementation, Dalakraft has been able to decentralize their whole budget process, which means that the business unit managers are responsible for the budget process for themselves.
“Our sales managers now also have a much better overview of their customer’s order backlog,” said Bengtsson. “The implementation was rather fast. It took about a year, and was possible thanks to a very experienced implementation consultant as well as Dalakraft’s own employee,s who contributed with high energy, curiosity, and enthusiasm.”