This case study of Dentsply International is based on an April 2017 survey of Global Software, Inc. customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select Global Software, Inc.’s Atlas:
- Manual, multi-step reporting processes
- Heavy reliance on IT to create or edit reports
Used Atlas for reporting beyond Financials/GL in the following areas:
- Customer service
Chose Atlas over the following tools:
- An Excel Add-in
Experienced the following benefits as a result of Atlas:
- Streamlined report creation
- Improved access to live data to make strategic decisions
Streamlined the following processes by using Atlas:
- Extracting data from Dynamics/relational database
- Sharing of reports/dashboards with the team or management
Gained the ability to do the following by using Atlas:
- Centralize reporting practices
- Increase time savings
Freed up 50-100 hours in one year throughout their organization by using Atlas for reporting.
Freed up 100-200 hours in one year throughout their organization by using the data migration/upload functionality within Atlas.
Source: Nicolas Samson, Engineer, Dentsply International
Published: Apr. 26, 2017 TVID: DA9-329-9A8