Professional Services Consultant

Raleigh, North Carolina, United States

We are seeking a Professional Services Consultant who can provide a high level of expertise for product installation testing and setup, training and implementation of software solutions. This position also provides consulting services to build, analyze, and improve reports and dashboards for customers.  What will you do?Responsible for the implementation and training of suite of software Create and deliver training classes/materials across a spectrum of methods: on-site, remote, e-learning, and virtual. Provide reports that meet specific customer requirements Assist in Proof of Concepts and other enablement programs Promote additional add-on software sales and services engagements Meet billable and productive utilization targets Deliver on-time, identify risks to schedule, and accurately report progress Drive a seamless customer experience by working cross-functionally to ensure each new customer can quickly adopt and gain value from our solutions